Forget Traditional Mattress Stores. iSense Delivers Personalized Comfort At Your Convenience
Mattress shopping is inherently awkward. Testing out a mattress in a store full of busy shoppers is hardly appealing, but purchasing on faith alone is a recipe for disaster. Online shopping makes the process a bit easier if the retailer has a generous return policy, but the true sweet spot is trying a mattress in a private, pressure-free, and convenient environment.
That’s exactly what on sleep company aims to achieve with the launch of the iSense Mobile Mattress Showroom in the Dallas-Ft Worth greater area, including Plano, with plans to expand to other areas in Texas! A fully functional retail environment on wheels, the showroom brings in-person mattress shopping directly to one’s front door. After booking an online appointment, customers can try iSense’s adjustable hybrid mattress in the comfort and privacy of the beautifully designed mobile space.
“With our new Mobile Showroom, iSense brings the full showroom experience to your driveway,” says Paul Longman, Founder and CEO of iSense. “Our technology makes it possible, and our purpose makes it necessary.”
iSense currently operates primarily as an online retailer, a physical location located in Springfield, Missouri. The opening of its Springfield store in late 2024 allowed the company to observe customers’ preferred way to shop for mattresses. They discovered that customers felt safer buying mattresses when they could test them before buying. This led to the introduction of the Mobile Showroom as a way to combine the security of in-person shopping with the convenience of online ordering.
Not everyone has the time or energy to commute to a physical store during rush hour. The Mobile Showroom offers shoppers a convenient way to experience the benefits of in-person mattress shopping wherever and whenever they like. That could be in their driveway after dinner, at work before a big meeting, or even in the parking lot of their kid’s baseball practice. Wherever they choose, shoppers can enjoy a private session of education and comfort discovery without pressurized sales tactics.
During their session, shoppers can:
- Try the iSense Hybrid Premier and iSense Classic mattresses
- Explore dual adjustability and up to 40 firmness combinations
- Ask questions and learn about the technology behind Comfort Control
- Receive a guided comfort evaluation led by a trained sleep expert
The iSense Mobile Showroom is a new way to shop for mattresses and part of iSense’s commitment to meeting customers where they are with personalized comfort discovery.
Outside of Texas, customers worldwide can order one of iSense’s dual-adjustable mattresses on the company’s website. The company encourages customers to shop the way they prefer: online, via virtual consultation, and or via live chat with a real human (with an average response time of 16 seconds). The company’s 180-Night Comfort Guarantee ensures each customer has ample opportunity to test the mattress and its various firmness levels, and offers a full refund within six months if dissatisfied.
“At iSense, we believe people deserve sleep solutions that adapt to them,” says Longman. “The Mobile Showroom brings that idea to life. We built it so couples can discover better sleep in a way that fits naturally into their lives.”